Privacy Policy

Your privacy is important to us. This policy explains how we handle your data.

This Privacy Policy explains how UnifiedAIHub ("we", "our", or "us") collects, uses, and protects your information when you use our AI platform. By using our service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Account Information

We use Clerk for authentication services, which manages:

  • Email address and authentication credentials
  • Profile information (name, profile picture)
  • Account preferences and settings

1.2 Conversation History

We store your conversations with AI models to provide:

  • Access to your chat history
  • Continuity in conversations
  • The ability to reference past interactions

1.3 Payment Information

Payment processing is handled securely through Razorpay and PayPal. We do not store your payment details on our servers. We only maintain records of transactions for accounting purposes.

1.4 Usage Information

We collect data about how you use our platform, including:

  • AI model interactions and requests
  • Features and tools used
  • Technical information about your browser and device
2. How We Use Your Information

2.1 Service Provision

  • To process your requests to AI models
  • To maintain your conversation history
  • To handle payments and subscriptions
  • To provide customer support

2.2 Communications

We may send you emails about:

  • New AI models and tools
  • Platform updates and features
  • Subscription status and renewals
  • Service-related announcements
3. Data Control and Retention

3.1 Your Control Over Data

You have full control over your data:

  • Delete conversation history at any time
  • Manage profile information through Clerk
  • Request account deletion
  • Opt out of marketing communications

3.2 Data Retention

We retain your conversation history until you choose to delete it. Once deleted, conversations are permanently removed from our systems and cannot be recovered.

4. Security

We implement various security measures to protect your information:

  • Secure authentication through Clerk
  • Encrypted data transmission using TLS
  • Secure payment processing through Razorpay and PayPal
  • Regular security updates and monitoring
5. Cookies

We use cookies to store essential information for the functioning of our platform. These cookies may store user preferences and session information to improve your experience. No personal information is stored in cookies.

6. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "last updated" date.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
support@lumovateintelligence.com

Last updated: January 21, 2025